{"id":15,"date":"2025-10-10T14:24:19","date_gmt":"2025-10-10T14:24:19","guid":{"rendered":"https:\/\/skinnybeny.com\/?page_id=15"},"modified":"2025-10-11T10:41:04","modified_gmt":"2025-10-11T10:41:04","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/skinnybeny.com\/en\/refund_returns\/","title":{"rendered":"Exchange &amp; Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3230888 e-flex e-con-boxed e-con e-parent\" data-id=\"3230888\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f097a1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5f097a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Returns<br \/>Our return policy is valid for 14 days. If 14 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.<\/p><p>To qualify for a return, the product must be unused, in the same condition you received it in, and in its original packaging.<\/p><p>Several types of products are excluded from returns. For example, we do not accept intimate products such as underwear, lingerie, pajamas, or sanitary pads.<\/p><p>Additional non-returnable products:<br \/>\u2013 Gift cards<br \/>\u2013 Certain health and personal care products<br \/>\u2013 Any product not in its original condition, damaged, or missing for reasons not due to our fault.<br \/>\u2013 Any product returned more than 14 days after delivery.<\/p><p>To complete a return, we require a receipt or proof of purchase.<br \/>Please do not return your purchase to the manufacturer.<\/p><p>Refund (if applicable)<br \/>Once we have received and inspected your returned product, we will notify you that we have received it. We will also notify you of the approval or rejection of your refund. If approved, your refund request will be processed, and a credit will automatically be added to your credit card or original method of payment within 5 days.<\/p><p>Delayed or Lost Refunds (if applicable)<br \/>If you still haven\u2019t received your refund, first check your bank account again.<br \/>Then contact your credit card company; it may take some time before your refund is officially posted.<br \/>Then contact your bank. It often takes some time before your refund is posted.<br \/>If you\u2019ve done all of these steps and still haven\u2019t received your refund, please contact us at info@skinnybeny.com<br \/>.<\/p><p>Sale Items (if applicable)<br \/>Only regular-priced items are eligible for refunds; unfortunately, sale items are not eligible for refunds.<\/p><p>Exchanges (if applicable)<br \/>We only replace items that are defective or damaged. If you\u2019d like to exchange them for the same item, email us at info@skinnybeny.com<br \/>.<\/p><p>You will bear your own shipping costs for returning the item. Shipping costs are non-refundable. In the event of a refund, the return shipping cost will be deducted from the refund amount if the reason was not due to our error.<\/p><p>The time it takes for your exchanged product to arrive may vary depending on your location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ReturnsOur return policy is valid for 14 days. If 14 days have passed since your purchase, unfortunately, we cannot offer<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":10,"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":1410,"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/1410"}],"wp:attachment":[{"href":"https:\/\/skinnybeny.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}